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CISOs face numerous challenges in identity access management. In this Forrester Total Economic Impact study, researchers interviewed customers using Microsoft Entra - a cloud-based identity and access management service—in order to identify the cost, benefits, flexibility and risk factors that affected their investment decisions.
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Organizations can expect several benefits from Microsoft Entra, including a reduction in legacy infrastructure costs by approximately $2.1 million, a 50% increase in identity and access management (IAM) team efficiency, and a 75% reduction in password reset requests due to self-service capabilities. Additionally, there is a 20% reduced likelihood of security breaches, improved development velocity with a 90% faster access to resources, and an average productivity increase of 13 hours per year for end users.
How does Microsoft Entra improve security?
Microsoft Entra strengthens security by providing comprehensive identity and access management solutions that secure all applications and identities. It implements more granular risk-based policies and enhances visibility, which helps protect against phishing and credential stuffing attacks. By utilizing Azure Active Directory, organizations can significantly reduce the risk of breaches, with a reported 20% decrease in likelihood.
What are the costs associated with Microsoft Entra?
Organizations can expect to incur costs primarily from Microsoft license fees, estimated at around $2 million over three years, and internal effort costs of approximately $1.5 million. These internal costs cover the initial rollout, app integration, training for the IAM team, and ongoing management of the Microsoft Entra product family.
The Total Economic Impact™ Of Microsoft Entra
published by Elegant Systems
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